Compelling and dividing transport networks (geography, modes, etc.) into tenders involves having several transport operators working across the entire territory.
The AOM's key role is to ensure a consistent end-to-end traveler experience, and therefore to standardize the services offered to them. Thus, beyond its historical role of orchestrating and financing the mobility system, the AOM must take on a more operational role in coordinating operators and taking charge of operational missions in the areas of traveler information, operations, safety, and crisis management.
Support in place
Prepare the organizational structures and internal mechanisms within the AOM to ensure the coordination of transport operators before and during their network operation. The approaches focus on the creation and dissemination of passenger information, as well as network operation, safety, and crisis management. Our teams have deployed approaches adapted to the challenges of each business area (Passenger Information, Operations, Safety) to position the AOM as a true orchestrator and facilitator at the appropriate level.
across each business domain and transportation mode, according to the different pre- and post-commissioning phases, taking into account contractual specificities and the role of stakeholders (local authorities, operators, law enforcement).
operational coordination structures (sizing, work organization, skills), in conjunction with stakeholders. Establish common rules and frameworks and guide the ecosystem in adopting them.
through the strengthening of teams, the deployment of shared methods and tools with operators, and the anticipation of operational handovers.
The results
And tomorrow?
Expand this operational coordination role to all modes of public transport and ensure interfaces with all mobility stakeholders within the territory.
Leverage this new positioning of the AOM to improve anticipation and the search for overall optimization of the transport system.
