What we do for you
Retail banks, specialized institutions, investment banks and private banks: we help you to meet the challenges of a sector undergoing profound transformation.
Our support combines regulatory expertise, strategic vision and operational pragmatism to generate a lasting impact on performance and confidence.
Optimizing performance
- Cost to Serve optimization
- Process streamlining
- Faster time-to-market and innovation cycles
- Setting up performance plans
Reinventing customer relations
- Improving customer experience, satisfaction and pathways
- Defining and deploying new distribution models
- Customer segmentation for value maximization
- Product and service design and innovation
Transforming organization and business models
- Definition and deployment of target operating models
- Enhanced agility and adaptability
- Transition to sustainable, positive-impact finance
- Exploring and implementing innovative models
Mastering IT and Data
- Design and deployment of digital paths
- Identifying and implementing transformations through Data and AI
- Designing and managing master plans
- Deployment of major IT projects and Core Banking Systems
Supporting human transformation
- Anticipating changes in professions and skills
- Introducing new management models
- Talent and management coaching (assessment, individual and group coaching)
- Diagnosis and transformation of corporate culture
Making the most of regulatory changes
- Anticipating regulatory changes and securing activities
- Integrating ESG criteria into strategic and operational decisions
- Supporting dialogue with stakeholders (regulators, investors and the public)
