One objective: to enable the bank to fulfill its mission of inclusion and territorial development through a technological strategy that combines pragmatism and ambition.
- The bank is a key player in its local area. It had just drawn up its strategic plan and wanted to draw up its Information Systems Master Plan (ISMP).
- This digital strategy takes a comprehensive approach to digital, covering IT solutions, organization and skills, governance, data, architecture and project management.
- Particular attention is paid to the choices made around its core business system, with its long-term trajectory, the realization of its recurring version upgrades, its organization and its key skills.
«Eurogroup Consulting has enabled us to remobilize our teams around a shared ambition and actionable levers on all digital challenges.»
General Manager of the bank
Support in place
Three stages mobilized the bank's business and digital teams alongside our experts:
Phase 1: Diagnosis
- Interviews with business and IS teams and analysis of documentation to establish digital strengths and weaknesses.
- Study the bank's key challenges (governance, organization, skills, business transformation, data) to identify short, medium and long-term risks and opportunities.
Phase 2: Functional, technological and organizational targets
- Conducting workshops involving digital and business teams to encourage «quick wins» and in-depth projects.
- Consolidation of a target (key principles, two- and four-year deadlines, focus on priorities) to give perspective to the efforts to be made.
Phase 3: Roadmap
- Identification of business needs and current projects to enable strategic choices.
- Qualification of each project according to its expected value and feasibility, in order to keep initiatives on track.
- Drawing up a communication and change management plan to get all employees on board.
The results
A quantified digital roadmap (including business value and capacity to deliver), with key milestones.
Focus on thematic issues (data, AI, cybersecurity, sustainable digital, POS, core banking...) with quick-wins to seize and fundamental projects to carry out.
A collective aligned on both the findings and the target to be implemented.
And tomorrow?
The challenges will require us to delve deeper into priority topics such as data, AI, demand and investment management, as well as supporting the implementation of transformations to create real and lasting change.
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