CUSTOMER CASE

HR optimization process for a major metropolis

How can we strengthen the balance between priorities, missions and resources, so as to develop our room for maneuver and initiate a sustainable transformation in the service of sober public action? Our teams intervene by mobilizing technical and operational levers

Identify HR optimization levers in a constrained budgetary context by questioning public action priorities and service levels.

Against a backdrop of national budgetary pressure, the Metropolis has set itself the following objective sustainable payroll savings on all its services, including €10 million in 2025, to meet a number of challenges:

  • Responsabiliser la chaîne managériale dans l’identification et la déclinaison des leviers d’optimisation pour répondre aux objectifs d’économie budgétaire fixés à chaque direction
  • Secure the evolution of the payroll trajectory by structuring and sharing management data
  • Soutenir une évolution culturelle et managériale favorable aux enjeux de performance et d’efficience, tant en termes de postures et de pratiques, qu’en termes d’outillage conceptuel et technique
« Nous sommes face à une situation inédite mais nous devons rester optimistes. Nous devons considérer que les moyens à notre disposition vont nécessiter une approche différente et que nous ne pourrons plus assurer le même niveau de service. »
Mr Vayssié
DGS

Support in place

Notre équipe a engagé une démarche permettant d’identifier les chantiers transverses prioritaires et d’appuyer leur déploiement auprès des différents pilotes, mais également d’apporter un soutien technique à la sécurisation de la trajectoire de masse salariale.

1.

Carrying out a flash diagnosis of the Metropole's general departments (based on available HR data and strategic documents) to identify and qualify all possible avenues and levers for optimization.

2.
Designing roadmaps

Identify and prioritize cross-functional optimization projects, and draw up deployment roadmaps with the pilots (objectives, phasing, deliverables, timetable, people involved, etc.).

3.

Deployment of roadmaps for prioritized cross-functional projects and design of target development models (organization and governance scheme).

Design of a payroll trajectory simulation tool

The results

List of qualified optimization levers categorized by DG
Operational roadmaps for each site, with profit projections
A shared payroll management tool and development models designed to deliver tangible HR gains

And tomorrow?

Target scenarios to be operationalized, with a performance approach to be applied to the most critical processes in order to create additional room for maneuver and anchor a sustainable continuous improvement approach to improve the efficiency of public action.

Would you like to find out more?

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