CUSTOMER CASE

Optimizing operational performance: a major gain lever in a competitive world

Boost the operational performance of an engineering entity by controlling the project portfolio, managing workload and capacity, and overhauling core business processes.

Faced with the 2030 project ramp-up, boosting performance becomes vital to meet commitments

Major challenges that needed to be addressed through the performance plan:

  • Project backlog: The increase in the volume of projects through 2030, combined with a portfolio in which 100% of projects are behind schedule, is creating a massive backlog that will carry over into subsequent years.
  • Technological Modernization Challenge: Rapid technological changes and the gradual obsolescence of existing equipment require urgent adaptation to maintain service quality.
  • Internal cultural blockages: A complex social climate and internal resistance to performance initiatives are major obstacles to the transformation of professional practices.
  • Mutation towards industrial excellence: Management wishes to evolve the organization towards a more mature industrial model, requiring a profound overhaul of current processes and work methods.
«High-performance engineering transforms complexity into a controlled trajectory.»
Hind Laghmam
Partner

Support in place

Our support for the performance plan, in close proximity to field engineering teams as decision-makers, was broken down into 4 main areas of work:

1.
Portfolio project and associated risk control
  • Implementation and tooling of a steering cascade between projects and the portfolio
  • Decision Support Tool Design
  • Project Portfolio Segmentation
  • Project management coaching on project steering
2.
Demand Management Optimization and Capacity Planning
  • Definition of Demand Management and Sales and Operations Planning (S&Op) Processes
  • Sizing and support for upskilling a steering unit
3.
Optimization, standardization, and tooling of the business process
  • Diagnosis of the existing process and identification of optimization levers
  • Target process definition and deployment support
  • Development of the transformation roadmap to achieve the standards
4.
Anchoring continuous improvement in daily trades
  • Facilitation of 3 A3 problem-solving training sessions
  • Identification and prioritization of 4 irritants out of 130 to address in A3 problem-solving
  • Support for resolving 4 priority irritants

The results

A mismatch between load and capacity
An increase in project milestone adherence
A reduction in project lead time

And tomorrow?

Facing productivity, agility, and international competitiveness challenges, implementing performance plans, optimizing business processes, and mastering project portfolios are essential levers for building tomorrow's resilience and operational excellence.

Would you like to find out more?

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