CUSTOMER CASE

Market research to define the health positioning of a banking group

As part of its strategic planning process, a leading banking group wishes to review its positioning in the healthcare sector across all its business lines.

A major banking player was keen to position itself in the healthcare sector, which accounts for 12% of France's GDP and is one of the French people's top priorities.

As part of the process of updating its strategic plan, this banking group wishes to examine its positioning across all its activities (retail banking, investment banking, insurance, etc.) in certain key sectors of the economy. To this end, it would like a study of market trends in the entire healthcare sector: public and private hospitals, general practitioners, pharmaceutical industries, nursing homes, etc.

Mission objective: To carry out an 8-week study of trends in the healthcare sector and define strategic positioning scenarios for all the banking group's business lines.

The healthcare sector, which accounts for 12% of GDP, represents a major opportunity for banking groups, but also a complex position, with heavy regulation, reputational issues and a public debate on the financialization of this sector financed by national solidarity. It is therefore essential to precisely define the target positioning for each of a banking group's business lines.
Matthieu Sainton
Partner

Support in place

Our teams implemented a hybrid approach, combining mass surveys, quantitative analyses, qualitative interviews and internal portfolio data. 

1.
Review of trends in the healthcare sector
  • Place of healthcare in the economy: proportion of GDP, amount of expenditure, public/private balance, specific features of a few key countries
  • Structure, players, business models (public players, private healthcare players, liberal professions, pharmacies, laboratories, bio-tech, mutual insurance companies, etc.)
  • Challenges for each type of player in terms of evolving business models and related banking/insurance needs
2.
National and international benchmark on the positioning of banking groups
  • Comprehensive study of French banks' market positioning and offerings
  • International perspectives: industry logics, strategies, detailed organization of the world leader
3.
Definition of development scenarios by business line
  • Analysis of possible positions (priority targets, offers, partnerships, differentiating factors, etc.)
  • Work on setting up a Group cross-functional network

The results

Market research in 6 weeks
Feedback from the banking group's COMEX
Definition of 5 development priorities
Creation of a new activity within the Group

And tomorrow?

Systematically reviewing the positioning of financial players (banks or other financing providers) in regulated sectors undergoing rapid change enables us to define strategic opportunities in a short space of time, which can then be deployed over several years. It is essential to regularly define new positions and new offers.

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