The practice of teleworking, which concerned just 9 % of workers in 2019, rose sharply during the COVID crisis to reach a peak in 2021. Since the end of the health crisis, this trend has stabilized, and today 26% of employees telework.[1]. While this practice has become increasingly popular, there are now a growing number of divergent opinions on the future of telecommuting and its real impact on employee performance and well-being. These questions, which are crucial to the future of organizations, deserve to be discussed on the basis of data rather than supposition: it has become necessary to take the heat out of the debate. As part of an assignment carried out for a insurer Eurogroup Consulting has designed a statistical model to objectivize the real impact of teleworking, dispel preconceived ideas and propose appropriate support measures.
[1] DARES, 2024
What does the future hold for teleworking? What are the real effects on employee performance and well-being?
While some articles highlight the improved quality of life and flexibility made possible by teleworking, others insist on a supposed drop in productivity and team cohesion. Between these contradictory visions, the reality remains unclear for many decision-makers, who must work with their social partners to define tomorrow's work organization and employee experience.
In order to avoid basing decisions on feelings or unfounded beliefs, it is now crucial to objectively assess the real impact of this type of work organization. It's not just a question of meeting expectations employers and employeesThis will enable us to build social dialogue and provide more specific support for the dynamics of change.
Although the analyses in this study were limited to these indicators, the protocol implemented by the Eurogroup Consulting teams and the associated tool make it easy to carry out a robust statistical impact study, including other dimensions, adapted to the needs and context of each organization..
