CUSTOMER CASE

Coaching a management team in response to a managerial and relational crisis

Over a 15-month period, we helped a post-Covid team weakened by conflict to re-establish and build a new operating dynamic.

Rebuilding trust, imagining new cooperative ventures and creating lasting synergies between field and head office teams

Weakened by internal tensions linked to a management style considered too prescriptive and a lack of communication, at the end of the Covid crisis, our customer, a player in the industrial sector, wished to carry out a coaching mission for its management team. 

 

Mission objectives: 

  • Enable employees to take ownership of the company's strategy
  • Giving everyone their rightful place
  • Changing managerial attitudes
  • Strengthening cohesion
  • Co-constructing a new way of working

Support in place

The mission lasted 15 months, from preparation to closing. It was carried out by a pair of senior coaches.

1.
  • Preparatory interviews and quadripartite meeting, to take stock of the situation, set objectives and define support methods
  • Sharing the ethical framework  
  • Organization of operational launch.
2.
Coaching sessions
  • Individual preliminary interviews and collective feedback, 
  • Tailor-made design of six half-day to full-day coaching sessions, spread over nine months, according to the needs and evolution of the team: work on trust, communication, managerial postures, co-responsibility...
3.
  • 6-month feedback session to anchor learning, celebrate progress and open up perspectives: exercising collegiality, systemic approach to missions...
  • Closure of the cycle and shared assessment at a quadripartite meeting: review of indicators and formulation of recommendations by the coaches.

The results

A return to conviviality and stronger team cohesion
Developing a sense of collegiality and shared responsibility
Appropriation of collective intelligence facilitation techniques

And tomorrow?

The project to work on a national scale on systemic governance issues,  in an organization coaching approach.

Would you like to find out more?

Find out about other jobs that might interest you

Talentee
Support for the design and deployment of an HR optimization program for a major metropolis, using organizational and technical levers.