CUSTOMER CASE

HR optimization process for a major metropolis

How can we strengthen the balance between priorities, missions and resources, so as to develop our room for maneuver and initiate a sustainable transformation in the service of sober public action? Our teams intervene by mobilizing technical and operational levers

Identify HR optimization levers in a constrained budgetary context by questioning public action priorities and service levels.

Against a backdrop of national budgetary pressure, the Metropolis has set itself the following objective sustainable payroll savings on all its services, including €10 million in 2025, to meet a number of challenges:

  • Hold the management chain accountable for identifying and implementing optimization levers to meet the budgetary savings objectives set for each department.
  • Secure the evolution of the payroll trajectory by structuring and sharing management data
  • Support a cultural and managerial evolution that is conducive to performance and efficiency, in terms of both attitudes and practices, and in terms of conceptual and technical tools
«We are facing an unprecedented situation, but we must remain optimistic. We must consider that the resources at our disposal will require a different approach and that we will no longer be able to provide the same level of service.»
Mr Vayssié
DGS

Support in place

Our team has embarked on a process enabling the identification of priority cross-functional projects and supporting their deployment to the various leads, but also providing technical support for securing the payroll trajectory.

1.

Carrying out a flash diagnosis of the Metropole's general departments (based on available HR data and strategic documents) to identify and qualify all possible avenues and levers for optimization.

2.
Designing roadmaps

Identify and prioritize cross-functional optimization projects, and draw up deployment roadmaps with the pilots (objectives, phasing, deliverables, timetable, people involved, etc.).

3.

Deployment of roadmaps for prioritized cross-functional projects and design of target development models (organization and governance scheme).

Design of a payroll trajectory simulation tool

The results

List of qualified optimization levers categorized by DG
Operational roadmaps for each site, with profit projections
A shared payroll management tool and development models designed to deliver tangible HR gains

And tomorrow?

Target scenarios to be operationalized, with a performance approach to be applied to the most critical processes in order to create additional room for maneuver and anchor a sustainable continuous improvement approach to improve the efficiency of public action.

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